Welcome. This document sets out the terms applicable to use of our website, applicable to all customers and other visitors. References to you and your are to the person visiting our website. By using our website, you confirm that you agree to these website terms of use.

ABOUT TONERS4U

company-registered in England and Wales.

STATUS OF OUR WEBSITE
Our website is our invitation to do business with you and is targeted at customers in the United Kingdom and Northern Ireland. Our website is not a binding legal offer from us, and to purchase from us, you first need to register for an account, and then order from us using the checkout process on this site. A contract is only made when we accept your order. See “Purchasing From Us” below.
Whilst we aim to ensure that the contents of our website, including product information, availability and pricing, are accurate and up to date, there may be errors which we fail to notice. We shall not be liable for any errors in the contents of our website. We reserve the right to correct any errors in our website and its contents, and to change any contents of our website (including products, descriptions, availability, terms, pricing and delivery charges) at any time without notice to you.

Prices All prices are shown in UK pounds sterling, and are shown inclusive of VAT if you are a consumer and exclusive of VAT if you are a business. Our prices are only valid at the time you visit our website, and may change the next time you visit.

Delivery Charges Our prices exclude delivery charges. For details of our current delivery charges please refer to the delivery information or delivery charges pages on our website.

Unless you are a business and have a credit account with us, payment in full must be received by us before your order will be accepted and dispatched.

If your payment cannot be authorised for any reason we will tell you.

Credit Accounts – Businesses We may make available credit accounts to our business customers, at our sole discretion. Credit accounts are not available to our consumer customers. A credit account with us allows you to defer payment for up to 30 days after the date of your order. If you have requested a credit account with us, credit account applications are granted subject to status and credit rating checking with a 3rd party credit reference agency. If you do not wish us to conduct this check please contact us. The credit check process we carry out may cause a slight delay to your first orders, depending on the information and credit status that we receive back from the credit reference agency. When you have a credit account with us, we shall be entitled at any time, with or without notice to you, to limit the maximum amount of indebtedness you may have with us at any time, or to withdraw your credit account entirely, and accordingly to require payment with order. All shortages must be notified to us within 3 working days of the order, otherwise we will not be held liable for order fulfilment.

Acknowledgement Shortly after receipt of your order we will send you an e-mail confirming the products you have ordered. This e-mail is not an acceptance of your order, unless expressly stated in it.

When a contract is made For product orders, a contract is made for the sale of all products in your order when we first dispatch, or if sooner, notify you of dispatch, of any of the products in your order. For other orders, a binding contract is formed when we send the order confirmation e-mail.

Declined Orders We may decline all or part of your order for any reason, in which case we will let you know as soon as we decide to do so and give you our reasons. Reasons may include that we have not received payment, because the prices are changing, because of any error on our website, or because any of the products you have ordered are not available.

Out of Stock We will let you know at or shortly after the time of order if any item is out of stock, when more stock is expected, and what alternatives are available. If we do contact you regarding out of stock items, we will give you a choice as whether to cancel the order, whether to keep the order open until stock comes in, or whether
Delivery Please see the delivery information section of our site for information on delivery timescales and arrangements.

Cancellation Rights You will have the right to cancel your order up to 30 days after delivery of the products. You must bear the cost of returning your products back to us, whether you arrange for them to be transported to us or we collect them from you. For full details, including returns procedure and cancellation form, please see our sale conditions.

Record of Orders Your orders will be kept on file by us for such period as we may decide and may be accessed through your online account on our website.

EXTERNAL WEBSITES
We shall have no responsibility or liability for any website or its content which may link to our website or to which our website may link.

LANGUAGES
Our website and contracts are in the English language only. We do not offer any other languages at the moment.

DISCLAIMER OF LIABILITY – BUSINESS CUSTOMERS
You use our website at your own risk. We make no representation or warranty of any kind express or implied, statutory or otherwise, we assume no duty of care to you or any other person, and we exclude all liability whatsoever (including in negligence), with respect to our website or its contents (including whether it is accurate, complete or up-to-date), or with respect to any loss or damage whatsoever which you may suffer or incur as a consequence of using this website or its contents. We will take all reasonable precautions to keep the details of your orders and payments secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

YOUR CONDUCT AND CONTENT
Use of our website You agree to use our website only for lawful purposes reasonably connected to the intended purposes of our website, and you must not use our website for or in connection with any unlawful or criminal activity. You must not seek to gain access unlawfully to our website or any underlying systems. You must not use our website to market or advertise any third party, including any third party products or services.

Customer review and other interactive functionality We may offer comment and review facilities and other interactive functionality from time to time, enabling you and others to post content to our website. As we are sure you are aware, anything you post online is available for the world to see, and may be subject to moderation or deletion by us at any time without giving any reason or notice to you. You agree that you will be personally responsible for your use of all interactive functionality and for all of your communication and activity on our website. You agree that we will not be responsible or liable for the content or accuracy of any content posted by you or any other user of our website. Please exercise discretion when communicating with others using our community functionality, and never make any assumptions about them. The views expressed by other users on our site do not represent our views or values.

Your content You shall ensure that anything you post to our website (including text and pictures), whether as a customer review or through our other interactive functionality: (a) reasonably relates solely to us and our products and services and is an expression of provable fact and not unsubstantiated opinion; (b) is in accordance with any rules or acceptable use policies we may publish from time to time; (c) is not posted in breach of any duty of confidentiality or in infringement of any rights of a third party; (d) is not unlawful, defamatory, threatening, or an expression of prejudice based on race, sex or any other protected characteristic, and is not an incitement to hatred or violence; (e) is not detrimental to people, institutions, or religions or to people’s privacy; (f) is not capable of causing harm to minors or unwarranted distress to any person; (g) is not detrimental to our trade marks or our website content; (h) is not personal data of a third party; (h) is not using our site to promote and advertise any business, product, service or other thing; (i) does not advocate illegal activity or discuss illegal activities with the intent to commit them; (j) is not vulgar, obscene, discourteous or indecent; (k) is not software or a virus. Any content you upload to our community functionality will be considered non-confidential. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy, or any breach of law.

Licence of your content In relation to anything your post to our website (including text and pictures), whether through any community functionality or otherwise, you hereby grant to us a perpetual, irrevocable, royalty free, transferrable licence, with the right to grant sub-licences, to use, copy, edit, distribute, adapt, publish, translate, publicly perform and display, create derivative works from and do anything else whatsoever with that content, including (without limitation) publication and republication in any form, medium or technology (whether now known or later developed) in any part of the world and for any purpose. In particular, by posting a message or other content on our website (including sending in photos to any photo gallery), you understand that such content enters the public domain and therefore may be used by us for marketing and other purposes without any compensation required to be paid to you. You waive all moral rights (including to be identified as author) in relation to such content. You warrant that you have the right to grant the licence above, and that the exercise by us of that licence shall not infringe any copyright or other intellectual property rights in any part of the world.

LAW
Our website is published under the laws of England and Wales, which shall govern your use of our website and any claims in relation to this website. You agree to exclusively bring any claims against us relating to this website or any non-contractual obligations arising out of it in the courts of England and Wales.

CHANGES TO THESE TERMS OF USE
We may change our website terms of use at any time without notice to you or your consent by posting a new edition on our website. By using our website, you agree to be bound by any such changes made. You should regularly check our website for changes to our website terms of use. ‎